Orders are usually shipped within 1–2 business days via PostNL or DHL. Delivery within the Netherlands typically takes 1–3 working days. For Belgium or Germany, please allow 2–5 working days.

As a private seller, we do not offer returns or exchanges. All sales are final. Please carefully review the product description and photos before purchasing. Feel free to contact us with any questions before ordering.

Contact us as soon as possible via email or our contact form with your order number and the correct address. If your order hasn’t been shipped yet, we can update it for you.

Once your order is shipped, you will receive an email with a tracking link. You can use this to follow your package through the carrier’s website.

You can reach us via email or the contact form on our website. We usually reply within 24 hours on business days.

We currently ship to the Netherlands, Belgium, and Germany. If you are outside these countries and would like to place an order, please contact us first.

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Yes, we try to ship multiple items in a single package whenever possible. In some cases—due to size or fragility—we may ship items separately.